Contact us
NOT SURE WHERE TO START?
Contact us directly for the sales team to guide you through the process or to provide information on specific categories/products.
087 094 8000
Johannesburg Office & Warehouse
Located at: Unit 3, Jet Works, 40 Electron Road, Isando, Kempton Park
Office hours: 8am – 5pm, Mon-Friday. Closed on Sat-Sun & Public Holidays
Cape Town - Streamlining for excellence
Exciting News! We’re optimizing the way we work to serve you better. Our Cape Town branch will be taking a final bow on November 13, 2023. But don’t worry, our team is still committed to impressing you with the same fantastic service and speedy 3-4 day delivery. We’re all about making things better for you!
FREQUENTLY ASKED QUESTIONS
Before returning, please send an email to [email protected] (with your order # in the subject line) explaining the issue and providing images if possible.
One of our dedicated staff members will contact you to explain our process as well as assist you with your return.
We will process the refund within 7 days of receiving the goods.
24-48 HOUR DELIVERY:
We aim at providing the best possible service to all of our clients. Our 48 Hour Delivery is fast tracked in our inventory process chain. All updates will be sent to our clients via mail upon confirmation of payment.
2-4 DAY STANDARD DELIVERY:
All our orders undergo a rigorous process to ensure we handle each delivery with care. we process them immediately, you should receive order updates via email after receiving your payment. Refer to this “Track your waybill” page for more info.
LOCAL PICKUP / OWN COURIER:
We are here to help! Visit our offices in 55 Morningside Road, Ndabeni, Cape Town Our work hours are from 8am-5pm. We accept walk-ins and can facilitate in person transactions. Please Call our office number for any assistance.
Autosupply, Unit 2, Sunrise Building (behind Sunrise House) 55 Morningside Road, Ndabeni, Cape Town, South Africa, 7405
Collection hours: Weekdays 08:30am to 4:30pm
Track your order with Collivery: https://collivery.net/tracking
Still unsure about something? Visit our FAQ Page.
